Contract for one way was input incorrectly as round trip. Return was not processed correctly as well resulting in numerous calls, emails and texts trying to get corrected. Apparently a new one way contract was written without my knowledge nor approval showing entirely different dates. When questioning that uhaul said I was wrong and that I had used the truck on those dates and not the actual dates. Unbelievable. As of this morning and my 5th phone call it is supposedly corrected but I guess we'll see.
Robert R
Confidence Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Crescenta, CA 91214
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