I would recommend based on convenience for the location. The process with booking and checking-in is arduous (40 minutes out of my booked time to check in) and the system confused things when I was putting another driver which created issues. The service people on the phone were nice but this could be much better managed by the local lady running the storage facility where the truck is located. I ordered a dolly which I did not get as well. Borrowed it from Debi at the storage place.
Jina M
Mini Mall Storage Lacombe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lacombe, AB T4L2H8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The online check-in process was a nightmare, and will likely stop me from using UHaul again. There should be an option for counter check-in with a real person. That said, Jeffrey/Geoffrey on site, despite not being responsible for the check-in process, was extremely kind and helpful, as was Simon, the area manager whom we spoke to on the phone and who patiently helped us complete the process.
Patricia SVery easy process… Susan was great to get me all set up. Truck was what we needed.. No Drama… I’d rent a U-Haul again👍👍Cheers
Bradley BLet me just say that I am extremely pleased with the excellent service at this location.It's superb. Jennifer just went over and above my expectations and was sooo helpful in every possible way, even taking my calls well after she left work just to accommodate my needs (9 pm). I would extremely recommend this location to everyone looking to rent storage or u-haul truck. Best assured, excellent service is guaranteed!!! Keep it up Jennifer, am so grateful for all your support. Moving can be stressful and you absolutely eased my stress....If I was your boss, I would give you a promotion cos you got this 💫💫💫
Francesca C