So when I originally made the reservation the lady told me where to pick up the rental because they were closed on Saturdays, so the one I drove two hrs to was on 1405 Geneva St Opelika, AL 36801 and come to find out the pick up was set to 9:30 and I told the lady on the phone when I reserved it to set it to the latest would be 10:00 am so when we arrived to pick up the rental they had already rented the van to someone else at 9:47 Am and never gave me a call to see if we were still picking up the van or anything!!!!! But the place we did end up renting from in Lafayette was a great place very nice people and very helpful!!!Adam S.
(U-Haul Neighborhood Dealer)
Lafayette, AL 36862
- Mon–Sun9 am–9 pm
- 24 hour customer return
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One-Way and In-Town® Rentals in Lafayette, AL 36862
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Was charged an extra day usage when in fact the unit was dropped off one day earlyEdward C.