No one was there and the location even looked abandoned with a run down old building. Lock on keybox was rusted and hard to open. I will say the truck itself was in excellent condition
richard m
BC Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake City, FL 32055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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why was my pick up and then drop off location chnaged ?? ?? Someone needs to go to the drop off site and actually see what is there.
JOHN BThe location was fine. Getting the U-Haul was a nightmare of a process. I had to go to two different locations neither of which had people. I had to get on the phone with the 800 number and do a 3 way call just to get help. The U-Haul mobile check in completely failed.
Ray KReservation was confirmed by regional office. Pickup location was not by appointment time. 3 different phone numbers posted outside. I had to call regional office so they could contact local employee to let them know we were there.she assumed it could be a mobile rental that didn’t require physical presence , even tho we reserved for in person rental. My dad is 71 and is not tech savvy. Owner of location sent her son to facilitate rental. Once we finally received keys, was advised no blankets were available and we had to go to a different location. Truck was dirty, sand on interior, half take of fuel, no paper rental agreement provided. Again not everyone is digital. If you run a business , be professional and pay attention to details.
Torrey FWindshield wipers were in poor condition. A safety issue The pick up location was in an unsafe area without any on site help Poor lighting Not secure
Denise D