The door to the from lobby was locked and no one was present in that area at the time of pick-up. Had to walk around the building asking the storage customers if anyone was around. Someone told me that they saw someone and they should be back in front soon. I think a "Be Back Soon" sign would have been helpful if employees are called away and have to lock up the lobby. Other than that, everything went well.
Gerard B
Value Store It Lake Worth
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenacres, FL 33467
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- 4.5 Average Customer Rating
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AMALOHA RThis location was a bit difficult to find.
Keely WThe truck cab was leaking from the top front corners and got my property wet. Also I rented a dolly and there was not one available which is a big problem when moving. They should have a bunch available. Also, when I rented I asked for prepaid tolls and was told that wasn't an option and that they'll let me know if there are any charges for tolls, which of course, there will be. I'm concerned that I'll get that with a penalty fee. If so, I should have been warned that it would generate a turnpike violation.
michael mThis location is clean and lovely. No line. Immediate customer service by Gianni. He is an example of what exceptional customer service should be. Friendly, professional and helpful. He really cares about his job. Please commend him. In a world of regular horrible customer service, it is amazing to get such assistance as this. Truck was clean and well appointed. Easy to drive.
Elizabeth A