There are no U-Haul employees on site to ensure the customer can obtain the rental equipment, and U-Haul did not provide me with any instructions about how to get access to the rental truck keys from a lock box. I was able to make phone contact with someone associated with the Medina Lake Secure Storage Co. (phone # on locked gate) who gave me the lock box combination. This allowed me to get the keys and obtain the rental truck.
Charles F
Medina Lake Secure Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in LakeHills, TX 78063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Service person was very helpful
barry iThe pick up place was terrible. The truck was parked in a rocky lot and the reception was terrible. It took 2 hours just to go through the online pick up process vis the uhaul help line. All agents were wonderful tho
Lisa V