Inside windshield was extremely dirty. A huge misunderstanding about the fuel. I got the truck on "E" had 11 miles to empty. I was told if i returned the truck I would get a 35.00 credit. Was NEVER told they already gave the credit, so when I dropped off the truck at another location I was charges 35.00. Do they really expect me to put 40.00 in gas just to get 35.00 back....NO that is why I returned it empty. I called the pick up location and was told she explained the credit to me...she DID NOT..
John S
Ideal Wheels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeland, FL 33801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I felt ripped off and I was upset 😡 with how they hamdle their business!!!
Edith JStaff was helpful and really nice. Doing everything over the phone made it so much easier.
KAITLYN PGreat customer service great service real people the GM and the lady we’re both absolutely amazing. Thank you.
Megan GThe Young Lady That Assisted Me Was Awesome. Effecient And Professional. Appreciate The Great Customer Service.
Zachary H