Was transferred here the morning of pickup because the original location didn’t have my rental ready. The agent who transferred me to this location did not update my reservation correctly so I was not able to get into the lockbox since the location was closed. The truck I was supposed to pick up was blocked in so even if I was able to get the keys, I was not able to get the truck out. Was able to contact the owners of the tow lot and they met me there to move the truck to help us. Owners were amazing, the first 2 U-Haul customer service agents were awful and not helpful at all. The third however, Crystal I believe, was very helpful and knew exactly how to help.
Jonathan P
Starks Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.