We received exceptional customer service and thank the owners for their professionalism!
Mark R
Kairos Karat LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeland, FL 33815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing was really explained about the U haul in particular the gas that was needed to return the U haul and I put $50 dollars back in the U haul before returning it and I actually drove the U haul about 20 miles but I wasn't really sure how much gas to return the U haul with so I actually put way to much gas back in the U haul before returning it. I tried to talk to the business about the gas after returning the U haul the gentleman at the business where I returned the U haul really wasn't concerned about the gas when I spoke to him he was rude about the whole situation so in the future I will be using another company for further moving in the future. And I wouldn't recommend U haul to friends and family in the future.
deborah vThe vehicle I received was poorly maintained. It had obvious damage on the hubcap and and side step . The hubcap looked like it was glued back together like a puzzle. This was the second choice as the first vehicle offered had a defective tire with a slow leak. This is Absolutely unacceptable!!! I would not recommend this Uhaul location at Kairos Karat in Lakeland Florida to anyone. Upon, rental return the Manager Glen Jones charged me for 100 extra miles I did not use.
Janice PThe scent inside the van resembled that of a ship's, and upon receiving it, I noticed a few leaves scattered about, but I didn't pay much attention to them. After all, the vehicle is primarily used for transporting goods, not for luxury purposes. However, when I returned the van, the person in charge complained that it wasn't clean! I felt frustrated by the inconsistency. I had only transported clean chairs and a table, using blankets underneath them for protection, so there was no garbage or dirt in my cargo.
Mehrdad MThis location provides great service
Deonte W