Truck was full of trash. Wanted to rent a dolly and paid for one with my reservation. When I asked about the dolly at time of pick up I was then told they don’t have any extra equipment. I was told they would figure out how to reimburse me.
ROBERT Q
Our Everest Grocery LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, PA 17603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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No good services and no understanding people.
HIRAL PThey rented the truck I had a reservation for to someone else. I had to take the bigger truck that was $10.00 more. I had no choice I was moving that day. They took almost a half an hour trying to get things corrected in the system. They were speaking to someone on the phone to try and get it straightened out. Will not rent from this location again.
TAMMY BI rented a dolly online. When I looked in the truck there wasn’t one. When I asked for it, they said they didn’t know I asked for one, and that they had lost all of theirs. I asked them to take it off my bill and they did but I didn’t have the dolly I needed when I moved. Also this grocery store gets busy and you might have to wait in a long line.
Katherine KAttendants at grocery were helpful and efficient. Location very convenient for me. Truck accelerated and decelerated occasionally at higher speeds on highway. Made us nervous and unsure what we would do in the event of a breakdown. Felt cost was a bit expensive.
PAMELA A