The young lady that checked me in and out was delightful. The air conditioning didn't work well, but I reported it to the lady and she was appropriately concerned.
Tracey B
Neuse River Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Bern, NC 28560
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This is NOT the drop off location. The actual dropoff location was Azalea Ave, RIchmond, VA. The Azalea Ave location is far from clean and inviting; in fact, it is a dump in a scary neighborhood.
CHARLES STurned trailer in 2 days early no personal available. Called phone number taped on door left message and my call was never returned. I called several times after and even a day after and called all numbers given to me with no reply. Was hoping to get a refund for turning it in early but wasn’t checked in by this location until my 4 days was up. I have rented numerous equipment from U-Haul in the past year and I am very disappointed.
DENNIS MI did NOT want this location. I reserved my equipment for a full service location with actual people. The pick up process was horrible. The app wouldn't work. You can't get anyone on the phone for up to an hour at a time, when you did get a person they couldn't help. I will never rent from uhaul again.
Misty LThe day before my move the pickup location was changed. I originally selected the location directly across the street from the apartment building which would have meant less mileage and cost since I pay for mileage. The new location was very accommodating and provided excellent service.
reuben s