I was charged an extra $50. They said that they would fix it, but they did not.
Amanda B
BP Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Land O' Lakes, FL 34639
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Our original location to pick up was at Larrys Deli and the person that check us in is not able yo find the key for the other truck that needs to moved since the big truck is blocking the one that we rented. It took longer and we were sent to a different location to pick up a truck and it costs us more since we did not reserved it at that location. I believe I should be refunded for the difference. Not happy with what happened.
RICHEL EMy issue is that my requested pick up location was changed and caused additional 2 hours
Richard BThe customer Service was excellent and helpful. Made the transaction easy and simple. Thank you.
leslie cOutstanding customer service by George. Thank you 😊
Shyam K