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PAUL L
Customer Reviews for BP Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went really well and the gentleman who dealt with us was kind and professional! We hope he gets acknowledged for that !
SUSAN SThe U-Haul team always makes my experience a good one. I would never use another company because of that. The gentleman at this location was very friendly and helpful.
MARTIN SAs always phenomenal service, they always greet you with a smile and call you by name. You will never be disappointed.
Roger UGeorge was extremely awesome . Great customer service. Will make this my default location to rent. Thank you
ANTWAUN UGeorge and his staff at The BP U-Haul are exceptional! They go out of their way to make sure we are taken care of and are always wonderful. I’ll never take our business anywhere else!
Cynthia MNo
LARRY CIf you are within 20 mile you should take the time to come to this location, they are friendly, very accommodating and fast. I promise you you will never be disappointed with these guys. I rent a trailer every week and I always have a wonderful experience.
ROGER UGeorge and his team are excellent. Incredible customer service, given that nowadays companies don’t seem to care. They saved me from the disaster and disrespect from Chillurs Auto Sales U-haul dealer across the street. I’ll always get my trailers and request transfers to work with George ant this location now every time. They’ve earned my repeat business.
FIDDNIEL GGeorge and his staff are fantastic everytime we rent from them. Their customer service is excellent!!
MORGAN VWorst experience ever!!!! A complaint is in process.
DANIEL RNice and and friendly service. Truck was very clean. We are very satisfied with uhaul and its convenient location. Will recommend.
ALFREDO Pthe best customer service
HUGO FOwner of the store was very nice and kind 10/10 recommend for anyone needing a U-HAUL
SEBASTIAN BMOTHER & SONS MOVING partners with Uhaul with our rental truck needs! @MOVEwithMOM
BILLY GThe BP associate did not know anything about the equipment or hooking it up. It took a long time to pick up the trailer and get help lifting it onto my hitch… then after the pictures were taken it FELL OFF THE HITCH as soon as I pulled out of the BP station on the busy street. I didn’t even bother asking the BP guy for help with that since he stated he didn’t know anything about how this stuff works and called my friend for help lifting it up again. The return in Gainesville was easy and quick once I figured out the location to return it to after calling the GoU-Haul number.
AMY JGeorge does a fantastic job of running his business. He is always very friendly and professional.
WILLIAM RDo not go to this location and it's better to shut it down as they charge double the fee compared to every other location.
NARCISO CGeorge is excellent as a U-Haul representative, in every step of the POS and delivery process. Thank you George.
MICHAEL YVery polite and easy to work with this location is our favorite to rent from
CHRISTINE GThe truck was dirty outside and inside the cab. The truck has mechanical issues. The front wheels vibrated severely at 68 mph (the speed limit is 70). Additionally, I never got a copy of the agreement nor access to it. The link provided for access to the agreement did not work and still is not working 2 days later. After check in, I, again was promised another email that will inform me of my mileage and final charges. This is a pretty specific comment. An 8th grader could figure out what you should do to fix this.
GLENN PMr. George is very kind and attentive,
CARLA DThe best! With good gas prices also.
JAMES CVery happy with customer service
MARK GEasy process. However, I am not able to access my Uhaul APP.
DAVID Rno improvements needed. A+++++ service!!
ANTHONY VIt was great. George was really nice and helpful.
TIRSO VGeorge does a fantastic job running his organization. I like the communication he provides as well as the personal service.
WILLIAM RGeorge is awesome!
MARCUS WNone
ERIK TThis is the friendliest and most efficient U-Haul location I have used in the Tampa area. I highly recommend it.
GREGORY RGreat service!
JOSE D