I went to this location to rent a 20 foot uhaul to move from Williamsburg to Surry with an estimated 80 miles driving round trip. The staff was very friendly and offered to be able to change my drop off to Surry to make it more convenient. The quoted price was 109$ with an adjusted mileage to 50 miles (since I was told I could drop it off in surry). Once the move was over and I was attempting to move my work vehicle back to the new house I had car trouble and was unable to make the drop off time as my county vehicle broke down past the ferry. I called the drop off location and notified them I would be late and they were very nice about it. I ended up returning the uhaul at the drop off location 3 hours later (27 total hours in possession) with a total of 64 driving miles (14 miles over estimate). The next day I had a separate $255 charge hit my credit card on top of the $109 and already paid. That is $364 to rent a 20 foot uhaul for 64 miles drive time. There was a â€œlocal rental not returnedâ€ fee which didn't make much sense as I returned the vehicle where I was told to return it and even confirmed over the phone this was the location to return it. All I can say is do not rely on the word of an employee and ensure everything is spelled out in writing prior to doing business with uhaul. I have rented uhaul for every move to date but after this encounter I will be taking my business elsewhere.Patrick F.
Moving Truck Rental in Lanexa, VA at B&B Motor Sports
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lanexa, VA 23089
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Very friendly staff and good service they even chatted with me an my dad about cars too as we were waiting i love this placeDANIELLEPATTRINA P.