The truck itself was fine, but the service was terrible, especially from the Chinese guy. He didn’t advocate for the customers before picking up the truck. My time was delayed for 30 minutes because I had to find street parking for my car and take pictures of the truck. I hope this helps others.
FRITZEL K
Goldstream Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Langford, BC V9B2Y4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Please fix your website. It took me 40 min to try and scan my license and in the end they had to do it a the desk. If your going to have people use your broken ass website to upload there license, why not have them do it through the the app at home? otherwise is just wastes everyone time. I will not be recommending U-haul to anyone because of my experience.
DUSTIN MI don't agree with being charged extra for gas. I took pictures before and after and I returned at the exact same level. I told the attendant about it and simply said I would be charged. Didn't ask to see the pictures. Also, the km was one of which wasn't a big deal. I shouldn't have accepted the contract but I was in a rush.
DANIEL SI was told I had the trailer for 6 hrs and then was charged double the price when I brought it back after 6 hours
FRANCIS JExperience was great
DALE R