My rental was a smooth experience except I was not told about the return procedure. It felt like they assumed that I knew their return procedure and I did not. Otherwise, a positive rental experience.Conrad W.
Moving Truck Rental in Latrobe, PA at U-Haul Moving & Storage of Latrobe
Latrobe, PA 15650
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Latrobe, PA 15650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Stay the same.Gene C.
Both gentlemen who took care of me were courteous and friendly. Very great service! Thankyou!LILLIE W.
Was told I would have it for 24 hours then when I arrived was told that they did not save my reservation and I would have to have back in early which was not the plan ! Then was charged extra for a couple water bottles that I was literally picking up the moment I opened the door on top of being charged much moreashley F.
You need to rent mobility scooters, That would be a great thing for people like me and a lot of others to be able to rent one then do things with our family we can't do now, Please take that into consideration. Thanks Sandi Balikjerry B.
Everything about my experience was "Poor" at best. First, they changed my pickup location to be almost an hour from the original place that I had reserved. Then, they changed my drop off location to be different and said 'i agreed' to it (which I didn't). I called the places for help and they wouldn't help me. They told me to call the uhaul 800 number. I called and was on hold for 45 minutes and when i finally got to speak with someone, they transferred me again for another 10 minutes only to find out they couldn't help me. I tried to add a day to my reservation since they changed my drop off location and was told that they wouldn't. The truck was already booked, which makes no sense that they couldn't find another truck because the original place that i reserved for had 6 trucks parked there and when i dropped off the truck (early) - that place had probably close to 25 trucks that could have been rented. I will never, ever use uhaul again as long as i live. it was a horrible experience and ruined my mother's birthday plans that i had made but had to leave early because of this nightmare caused by uhaul changing my pick up and drop off locations! What a horrible company!Michelle K.
I'm happy this deluxe location is only two miles away from home. The on-line reservation works to a customer's benefit as my van was there at my pickup time even though the staff noted several people wanted to rent it... I didn't need them when they had the van out but they also have a great assortment of boxes for various purposes the day after my rental....Another aspect of this location is the high security storage units...They've put a lot into the old KMart location. Good luck to this location.Ray H.
My disappointment started with the scheduler who said all 15' trucks had left my original Greensburg rental location due to walkins, and none would return or be available Saturday morning, the 29th of May; and my reservation was from mid- April, so none pre-dated it. Also, I was at the Greensburg location last Saturday and the man assured me that they would have a 15' truck on the 29th. So, the scheduler forced me to drive beyond my destination to this Laurel location, but as I was driving past Greensburg there were two 15' trucks in front!!! Regardless of which staff member screwed-up; I left this experience feeling I was lied- to and mistreated. The Laurel location did not have the truck ready with my dolley and pads, he put the wrong location on the paperwork, and the wrong amount, The scheduler said she would add 20 free miles which were not included, and I had to wait 15 minutes to get the truck equipped. Worst experience we ever had with U-Haul, not to mention calls going directly to a national scheduler and waiting 30 min to connect! Perhaps a $50 refund would mend the wounds, if you were truly interested in customer care?! Finally, to end on a good note, your team at Glenshaw, PA have always done an excellent job for me, in refilling propane, truck rentals, hitch installations and hitch replacements. They earned our loyalty through the years, but this was a one-way move and had to involve others. Thank you. Sincerely,John A.
Friendly and easy transactionDonald G.
Back of truck was dirty. Got a Walmart bag of dirt and scrap off floor before I could load it.Rich D.
Super clean, trailer was new and updated, employees super friendly and knowledgeable. Will definitely use them again. Thank you!Richard C.
Very good service. Prompt and friendly.Richard L.
Great customer service, honest nd fairGREGORY D.
Make sure compartments are clean. The trailer floor had grease on it. I didn't notice it until we were unloading and it was on feet of furniture. Put stain on carpet in apartment. Also trailers need Jack's installed. Very hard to hitch to truck.Bob H.
Had the equipment I needed and was an easy process thank youThomas S.
Manager had to repair broken electrical wire on trailer for turn signal to work. This location is a huge Storage facility and he had to repair outside in the pouring rain because apparently Uhaul does not care enough about their employees will not provide them with atleast (1) Garage Service Bay in this huge facility to service the equipment, install hitches, etc. The employees have to do it all in the rain, snow, wind, cold temperatures. Nice Going Uhaul!!!Keith L.
The van spelled like sewage. I call the facility and the woman said she mo]Ed out what was in there and it would go away eventually.Judith H.
I walked in a little before 9. The doors were open and NO ONE was there. The first employee I met was friendly and provided awesome service. He apologized for whoever unlocked the doors and disappeared. You should look into this and the employee who helped me should be promoted. The person who wasn't there should be fired.Ryan Z.
Very nice and awesome staff that are 100% there to help and please the customer. Very kind and professional staff! I would highly recommend them 100% Thank you Latrobe U Haul for meeting my needs and then some!tonia E.
I reserved a pick up truck and received a phone call an hour and a half before I was due to pick it up that it wasn't available. I took a box truck instead. When leaving, the mileage and gas didn't match what was on the paper. The guy working said to see him when I returned. I rushed through everything to get the truck back before they closed, but he still wasn't there when I returned which caused some confusion for the guy receiving the truck back. All was handled well and taken care of but after a long day of moving an entire house by myself, it would've been nice to just be able to drop the truck off without issue.Irishmae E.
The store rushed to open. Constant computer problems. Employees don't know what they are doing. At this location they are currently renting storage space that isn't even built and ready yet. Charging for 90 dollars a month for nothing. The older lady that works in this location is a total bitch with no customer service skills. Manager is no where to be found on the weekends when normal hard working Americans are available. Nor do the employees know how to pick up the phone and contact the manager. After my experience I will not only find some place else to rent but have no problem driving completely out of my way to never give uhaul my business again.WILES S.
Well done and reservation worked as I had hoped. Friendly staff. Thank you.Matthew C.
This was quick and easy. Everyone I dealt with was friendly. A+!James V.
Mike was above average in service, timeliness and professionalism. I will tell others about this new location and the overall great customer experience. Thanks UHaul and Mike.Gene C.
Recently had work done on our vehicle and don't have rent a car coverage. Got price from a car rental place and it was so expensive. Decided to try U-Haul and they saved us hundreds of dollars. So U-Haul needs to advertise this and not just for moving. Kylie, Mike and Sally are worth their weight in gold.RUSSELL H.