Difficult to communicate with the person on duty. The interior of the truck was filthy. Needed to be swept out and the console had spilt drink and food crumbs. Disgusting
MICHAEL H
SYP Management LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrenceville, GA 30043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When i called i was quoted 1 price,when i got there the price had changed by 10$ and on the way out,he told me i would be charged for 2 extra days if i was late,kind of knew what that was all about.....couldn't speak any English it seemed, dont have to worry about me again.
ERNEST HThe location was fine, we ended up getting the key without issue, but the problem was that the vehicle wasn't cleaned and the dolly that we rented was no where to be found. *When I say that the truck wasn't clean, I mean that the bed wasn't swept out. We ended up finding about 2 dollars in change, there were hair ties, and a bunch of random things.
Jamensen CI received a voicemail the evening prior to my pick-up date indicating that my selected pick-up time was prior to the location hours, but that I would be able to complete Mobile Pick-up & was good to go. I arrived & the key was not in the box, so I contacted the owner. He told me he had the key & was inside the building, even though they weren’t open. I went to retrieve the key to which I was greeted with “I called you & you never answered,” which was confusing considering the voicemail I received indicating I was all set for Mobile pick-up. I would strongly suggest not allowing for Mobile Pick-up if you are unable to sufficiently provide the keys following the clearly stated instructions on the website. I would also consider being more clear, consistent, & customer-centered with all phone & in-person communications moving forward, as those received were extremely unhelpful.
Abby Bwe returned the unit and had a very hard time dismantling it from our truck and no one was there to help us and we could not get the unit we came with back on the truck. We called and left message and no one replied.
CALVIN H