It wasn't made very clear to understand the drop off location was a gas station. Moving forward I will have a heads up. The attendant wasn't friendly at all and was very short when I was asking questions as far as drop off info. He said he doesn't know what to do other than having me drop the truck keys off in the drop box. Other than that call customer service. I had a few questionsâ€¦.he was dry and short. I guess a heads up when scheduling this would be nice to know that these type locations are simply DROP OFF. They have no further information. The over the phone reps are OUTSTANDING! They are the try MVP's. So patient and sweet. I'll use Uhaul again bc of the customer service reps alone. Andrea working out of Gainesville deserves a raise. She truly looked out for me. I wish I had her last name.Koa I.
Ruma Investments LLC
(U-Haul Neighborhood Dealer)
Lawrenceville, GA 30046
- Mon–Fri9 am–5 pm
- Sat–Sun7 am–12 pm
Services at this Location:
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- 3.0 Average Customer Rating
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Good serviceDUNG HOANG N.
this entire experience was over priced and under served. i would rather hand walk a sofa to another state than rent with uhaul again.Chelsea A.