When I picked up my U-Haul and got it to my home to start moving things I opened up the back and the entire bed of the truck was covered in a gel sticky substance and tiny squishy balls that looked like something exploded. It took me a good 45 minutes to mop everything and wait for it to dry before I could even start loading my belongings into it. I would appreciate some sort of compensation as I reported it immediately as well as took photos of everything before and after.
Jamie M
Layton Hills Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Layton, UT 84041
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location had a sheet of paper on the door stating it was closed. When I called U-Haul about it, the agent said they saw it was closed and helped me through the drop-off process. It would have been nice to get a notification that the location was closed, and the return process would have been easier for me.
STEPHEN TPoor customer service.
MICHAEL WExcelente todo
JHONNY AConvenient location with easy access. Desk agent was efficient and polite. My reserved truck wasn't available, received slightly larger for no additional cost. Truck was clean and seemingly well maintained with thoughtful signage. Everything worked well and was easy to use. Return was equally efficient. Overall a great experience.
KYLE W