We had a VERY hard time finding a spot to park the 26' foot truck we had rented when we were returning it. We think we'll drive an extra distance next time and go to a different location. We used the app for all of the return.
John B
Layton Hills Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Layton, UT 84041
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Smart and capable staff person. Good advice for my first time pulling a trailer on the highway.
MICHAEL FWhen I picked up my U-Haul and got it to my home to start moving things I opened up the back and the entire bed of the truck was covered in a gel sticky substance and tiny squishy balls that looked like something exploded. It took me a good 45 minutes to mop everything and wait for it to dry before I could even start loading my belongings into it. I would appreciate some sort of compensation as I reported it immediately as well as took photos of everything before and after.
Jamie MThe location had a sheet of paper on the door stating it was closed. When I called U-Haul about it, the agent said they saw it was closed and helped me through the drop-off process. It would have been nice to get a notification that the location was closed, and the return process would have been easier for me.
STEPHEN TPoor customer service.
MICHAEL W