The fuel gage was above "F" when I picked it up, and I filled it to above "F" when I returned, but that was FIVE gallons. I drove only 18 miles! The vehicle is defective and cost me about $18 dollars extra because it either only gets 3.6 mpg, OR, more likely, the fuel gage needle is faulty, hitting it's maximum mechanical position past "F" when the tank is still 4 gallons short of full. They told me it was "full" when I picked it up. It was not. Unless, again, it gets only 3.6 mpg, which I don't suspect is the problem. In any case, a defective truck cost me $18 extra and the regional manager says no refund can be done if I filled it to more than the gage indicated when I picked it up. I did NOT. I filled it to the same point on the gage.
Jonathan B
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, OH 45036
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Customer Reviews
- 4.5 Average Customer Rating
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We completed the drop off through the app, process was smooth enough.
Heidi MTruck was very clean. Which was nice. That is very important.
Brian MWe were misinformed at the pick up location (Ace Hardware in Lebanon Ohio) that we could drop off any place in Sebring Florida. That was not true. But the designated drop off was wonderful!
william AVery friendly people
willie g