The past two times I have rented from this location there has been an extra charge that they are unwilling to address. This most recent occasion we picked up the Uhaul with half a tank and returned with half a tank. They charged us $65 for fuel. We just paid for someone else's mistake. The time before they charged a mysterious cleaning fee. We only used it for a local pick-up and are confident it was returned the same as we picked it up.
WYATT L
Lehi Indoor Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lehi, UT 84043
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How U-Haul Reviews WorkExcellent, not coming
HUSSAIN AGreat experience. One thing that would’ve helped during after hours pick up. A description of the process before it started to take me step-by-step would’ve helped. I am outside the gate and it asked me to locate the truck. I had to enter the gate code to find the truck and then it had me go get the key, which was outside of the gate. It would’ve been helpful to know the full process beforehand or to have me locate the key first and then enter the gate to find the truck. Dropping off was extremely easy.
Fred CI was disappointed with the total price of about $85 for only 5 hours usage of a 10’ truck. $19.99/day + 40 miles round trip + $15 insurance turned into $85 plus additional gas money. Please consider lowering your prices.
Brian SI was treated really good every step of the way. I move 2500 miles , and it was very easy and uncomplicated using u haul. Madeline in Utah was incredible!!!!!!!!!!!!!!!!
robert f