Couldn't leave a review on the helpful personnel at the drop off location. It was closed but sure they are fine.
James r
Leland Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Leland, NC 28451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This rental situation was a nightmare! I arrived an hour late and had to figure out how to check in the truck. There was no "Pickup my truck link in the app". I figured out that i needed to change the reservation time. I then had issues with the app and had to call UHAUL. That resulted in a 30min wait for a representative to answer, which then had to transfer me to truck share. Got the application to work, and the code word didnt work on the lock. I rented a 26ft truck and left in a 10ft truck. I also left without the dolly, and pads I paid for. UHaul said they removed them from the reservation, but they didnt. I ended up having to do multiple trips, which resulted in more miles and increase costs, not to mention a further 2hr delay in getting started!
Steven JPlace was great and the customer service, there was a mix up on the time the U-Haul was needed which caused extra charges I wasn’t expecting. The U-Haul itself was bad, the trucks steering was horrible (not because of wind), the drivers door let air in going down the road even when shut fully. Brakes absolutely need to be changed, basically non existent. Truck also almost overheated on a 5 minute drive.
KEVIN CI feel like the gas gauges, unless the tank is full, are really difficult to read. I picked my truck up and the agreement said 1/2 a tank, yet less than a mile down the road the gauge moved down quite a bit. I only went 24 miles so when I brought it back I made sure the tank was actually filled to 1/2. Otherwise the experience was great
Janet LMy experience was wonderful--easy to rent, easy to pick up and return, just what I needed for the job. Shana was very helpful and pleasant to work with. If you'd looking for the most perfect of experiences: The truck looked really clean but would have benefited from a sweeping out. I should carry a broom with me. There was enough sand or grit on the bed of the truck that those of my magazine bundles that touched the floor had to be cleaned off.
VALERIE R