I had a disappointing experience at this location. I originally wanted to change my reservation to one day, but the employee advised me to keep the two-day booking and told me that if I returned the truck early, I would only be charged for one day and receive a refund for the second day. I returned the truck within the first day as discussed, but I was still charged the full two-day amount and did not receive any refund. This was not what was explained to me at the time. I feel misled by the information I was given. I would recommend getting all pricing and policies confirmed clearly before relying on verbal assurances.
Mykhailo M
Once Upon A Child
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lethbridge, AB T1J0B1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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At the time of pickup your entire system went down for almost an hour. So an hour of my allotted time was wasted on your system being down and constantly trying to get my uhaul reservation. The location was very helpful. Looking at history of how often your system is down should be embarrassing. For how much you charge for a truck, do better.
COLE BBey friendly and convenient!
Brenda YOverall it was a good experience, specially for a newbie like me..The attendant was very helpful.
Ryan MNothing everything was fine
George B