The truck was dirty upon pick-up, inside and out. It was old with 120,000km and was a real beast and gas guzzler. U-Haul offers an important rental service for carrying loads, but the experience from a customer perspective was one of fragmented communication between vendors and miscommunication between calls. I spoke with numerous customer service representatives over several months and they were very uneven in their knowledge. I had ordered furniture pads and dollies, and was told upon pick-up that there were no such items at their location. Not only could they not tell me where to pick up these items, but I was directed to again call a 1-800 number and wait on the line for 30 minutes in order to be told where to pick up these items - which was a location on the other side of the city.
mary K
Mini Mall Storage Lethbridge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lethbridge, AB T1K7N3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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agent was very good at his job
Matthew MReturn was very quick and efficient.
Jay P