Tried calling this location for 2days…no answer and voicemail is full. Showed up at 8am to pick up trailer…they were a no show and still no answer on phone. Finally at 9:30 I called the 800 number, customer service allowed me to just take the trailer!!!!😖… If I knew that was possible I could of left North Carolina the night before and saved a $180 hotel BILL… Very poor communication and I believe the pickup location is no longer in business or something weird is going on.. Very frustrating!!!
BILLY B
Triad Carports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, NC 27292
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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the employee that receive the equipment needs to be train properly.. He failed to read the gas meter properly..costing me $80 charge..and now the telephone number is not available to place a formal complaint..
MARLON GI did not see any problems with the truck itself or while driving.
Tina MThey accommodated a no reservation rental I needed at the last minute. No hidden fees and even i returned the truck, the uhaul app tried to charge me a late fee when I wasn't late. She promptly fixed the mistake. Very friendly and easy to work with. I would absolutely recommend this location.
Jennifer FLocation was supposed to be open at 8. We arrived at 8:22, it was closed. Someone finally arrived at 8:40. She was really nice and apologized for the delay and handled everything efficiently
Dennis O