Natasha was professional and communicated well
Nicole H
EHR Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lithia Springs, GA 30122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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⭐⭐⭐⭐⭐ I had an amazing experience at U-Haul on Veteran Memorial Highway in Lithia Springs, GA, thanks to Tasha! She provided the best service ever—professional, friendly, and so helpful. She went above and beyond to make the process smooth and stress-free. Tasha truly made my day easier and left me feeling valued as a customer. Highly recommend asking for her if you need assistance!
Calvin GPlease make sure the hours are correct for the location. I was able to reserve a 3:45pm pickup due to the app saying they closed at 4pm. We arrived at 3:30pm and the location was closed. I had to call the support number where thankfully I was able to complete the check in process after a while of being on hold. There should have been some form of communication when the reservation came through for a pickup time that was after hours. I had reserved a tow dolly, so I didn't need keys, but if I had reserved a vehicle, I would not have been able to complete that process.
Brianna HI believe this experience would have being better if the agent would have token the time to fulfill the order . I made a reservation for a 10ft to pick up a washer and dryer . I get there and go through the process through the app which was amazing and to complete the last step was to secure my keys . Well I was on time for the appt and was approved . To the office appearing to not be open but to my surprise I was unable to get the keys . So it leaves me to call U-Haul for them to tell me the location should be opened they don’t close until 4pm and here it is 3:45 . To say the least the office has a 20ft truck available for me to get access and that was the only thing available… even though I’m sitting looking 2 10ft . But to go on . I was able to get the 20 ft and this is the kicker . Before leaving the lady who runs the office pulls off from the back of the building . So she waits for me to secure this 20ft truck when I only needed a 10ft . And the experience that I had ended up my dryer falling over and get a little damage because I didn’t need that much space . So if I would give a tip : I would say even though it was contactless transaction . Make sure to call the place first so you want waste your time if they decide to close early so you will have what you need .
Brandy WI will be suing I was charge fees that should not have been there and I always take before and after photos to prove it.
ALEX P