I went to pick up uhaul truck, when I was signing the papers they told me the truck was full, I entrusted them and took papers and dropped them with wife before taking the truck. When I got into the truck and started it up the fuel guage was at what I thought was full as indicated by the guys at the location, however, when I had made a few trips to the house in Lloydminster to take to new house in Lashburn I noticed the fuel was getting low, so I made a trip to UFA and filled up, to my surprise what I thought was a full tank was severely not a full tank and asked the wife to bring the papers so I could verify where they indicated the fuel level to be at. There was only 3/4 of tank when I picked it up, but I guess that is on me for not checking first. However, maybe the staff should be doing a better job ensuring that they are correct before making false indications on paper., I don't even think they checked that truck before we even picked it up as we had to remove 2 empty drink bottles. Also, not one moving blanket was in that truck as there should have been. We asked for blankets and they said they had none as a guy came in the day before and took 60 blankets??? Like seriously? Overall, was worst experience of ever using uhaul before. Would have been better off going through budget or renting a cargo trailer.
ERIC T
3 Guys Truck Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lloydminster, SK S9V2B7
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- 4.5 Average Customer Rating
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I asked the associate to check the vehicle and fuel but he refused to do saying he will do it later.i was worried all that time if everything was fine.
MUHAMMAD AThe left side marker light on the trailer is not working.
OLEKSANDR HPick up and drop off locations were great. Staff was friendly and service was fast. The 26’ truck was a perfect size but the A/C didn’t work which was awful considering the temperatures were over 30 during the multi-day move. Pick up was also delayed twice due to late drop-off by the prior renter - but this was not the fault of the agents, but rather the Uhaul scheduling dept.
ROBERT KEasy, friendly, excellent service.
Tina D