When i went on counter and asked for uhaul key, they forced me to return back in specified 9 hr but few days back I confirmed with customer care that I can use for whole day... It was very poor experience.
Niravkumar N
Beckworth Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N5V2K7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The shop owner / employee was very friendly and explains everything in detail.
Michael SSamuel was very good customer service oriented guy and this location at beckworth avenue. Highly recommend
Arvin MThis was a much better experience than Betty Mart
PATRICIA AThe website gave me the option to drop off the U-Haul near my destination. After confirming and showing up to the location, I was told, and then realized, that the website definitely did something wrong and I was to return the truck to the starting destination. An additional 10-15 km that I did not plan to spend. Then, right after being told it’s not a “one way truck, it has to stay here it doesn’t get sent places” I see it’s an American truck, with mph on the dash and an Arizona plate, fully disproving the previous statement. On top of this, the store can just independently choose when they open despite U-Haul letting you rent the truck whenever you want. Being Canada Day, they seemed to decide to open late without checking the U-Haul rentals for the day and I had to sit in the parking lot waiting for the place to open. And THEN, I was nearly automatically charged (by the system, not the guy working) for insurance I specifically opted out of on the website. The website is stupid and doesn’t relay info properly. Wrong drop off destination, also overcharged me for insurance. Paid more than I needed and it delayed my trip too.
Charles C