Me and my company have been customers for Uhul for years , this experience with blue j convenience was the worst of all , I returned the truck clean and empty form any garbage, the only thing was my foot marks on the floor from snow , I was asked to mop the floor inside the truck and the back box with a cloth or will charged for mopping.. this was the unacceptable from a uhul rental , never in all my life a rental place ask for this.. I have everything documented and photos available.. even when I said this is not professional and not acceptable way to deal with customer and I will report this , I was told go a head and report it! , even making the experience worse and worse.
KHALIL G
Blue J Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6E3P2
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Customer Reviews
- 4.0 Average Customer Rating
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The gas tank was not full when I picked it up. I only drove a few kms as the building I moved to was around the corner from both store and previous address. It cost me $40.00 to fill it when I brought it back. I probably only used $10.00 worth of gas.
TERENCE SVery helpful and efficient cant think of any improvements
WILLIAM MThe hail vans brakes were really bad. There was no walk around. This location was one hour late opening. The personnel at the counter were awful. Im easy to get along with and am a solid customer. Never again, will I use this location.
KELLY WThe staff always gets the rental done quickly and the returns as well. One of the clerks today helped me with an insurance issue that I have now resolved.Thanks to his advice.
KEVIN L