The guy told me I would pay 3 different amount. One time it was 40. The next he said only 10.50 extra for gas. Then I called back because I was charged differently and he said it was because of the kilometres. I don't understand why I got charged so many different times and in different amounts. Poor communication but then he tried selling me a vape for 20 minutes.
CAMERAN S.
Blue J Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6E3P2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When booking a U haul and it's written on the website that you can pay cash and you can also book with debit card but it doesn't allow you to is very frustrating. It's also headache when you go to pay cash and they tell you they don't take cash but a previous time we did it worked then our moving day we couldn't pay cash and having to go back in and then putting down yet another deposit so we can get it to move. It was a headache and it should not be that frustrating.
Justin S.I had the best experience renting a truck. employees behind the counter are amazing and very helpful. No surprise on the bill as well. by mistake I put an extra gas in the tank and they called Uhaul and refunded me that as well. I would rent from them again in future.
Bhavesh P.Fix your system so I don't have to hand over a credit card to a complete stranger just to watch them enter my information into a laptop! I didn't pay online for a REASON - I don't want my credit card information out there. Now they have the card, the csv AND my driver's license info. They said the payment system wasn't working so they had to do it this way and if I didn't like it, they will cancel the reservation. I will NEVER use this location again.
BRIAN G.The pickup was great. Make sure to get pictures of your gas gauge. They tried to say I didn't put enough gas in. I had to get my own picture and compare it to the clerk. The clerk stated raising his voice at me. I went 40 km and put $25 of gas in. Be careful renting from this location.
shane D.