I got a discount for for wasting my time at another store and this one charged my card for discount and I want it back ? Worst experience I ever had
gerardus v
WestSide Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6H1E1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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didn''t get the name of the girl that served me but she was very patient with me and my hearing problems.
brad bThe price changed after i returned the car.. i paid extra for gas and still they charged me extra after car drop off
ANAS GI am highly disappointed with the service and incorrect billing at this location. I was overcharged by about $43 due to multiple issues with my recent rental: Staff Misinformation: A worker told me they were fully booked until July 2nd, but online booking was open and I saw walk-ins get trucks easily. Equipment Overcharge: Charged for 2 dollies, but only 1 was actually available for me to use. Wrong Mileage: Charged for 30 miles when I only drove 16 kilometers (10 miles). Unauthorized Insurance: Charged $16 for insurance I explicitly declined. I called customer service this morning and was promised a corrected invoice and refund by the end of the day, but nothing has been done. I need management to review this, issue my refund, and send the correct invoice immediately.
VISHNU AThere was no space to drop off the uhaul and the staff had no clue what was happening and called me the next day asking why I am late for drop off when I dropped it off 15 hours prior.
Caitlyn C