The truck was not ready to do our drive! The door broke in the back of the truck and almost crushed us. My husband needed two people to open the door it was like 300 lbs. the truck pulled to the right so bad my husband had a very hard 18 hr drive back home with our 1 year old son. When he hit any road bumps or anything kinda bumpy on the road the wheel would like fly to the side and my husband would have to recorrect it quickly. Very disappointed we are have rental U-Haul before and have done this drive and it was great but this time makes me question going back.i also called to talk to someone about this and I’ve waited a week and still haven’t talked to anyone that could help me. I also called again and still nothing.
Nickolas B
Goodmans Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Longview, TX 75604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Not much that you could do. The person there was very helpful.
Jonathan DEverything was very good. I was very pleased with the rental trailer, hookup service , and overall experience.
David V