Horrible experience. Reserved a truck for 1:30pm Saturday and the truck was at the location with no key available. When I inquired with the location they said they had no idea what was going on and couldn’t get a hold of the person in charge of delivering the key. Waited over an hour and a half to finally receive the key and the truck didn’t come with the dolly i paid for. I was told the location would be closed that night when I return the truck until Monday and to leave the key in their mailbox but I wouldn’t be charged for extra time only the miles. The truck was used for 7 miles and Monday comes and I have an additional $208 charge on my account on top of what I initially paid for the reservation on Saturday for “extra days”. Would never recommend their services to anyone.
Jenny A
Phat Daddy's Burgers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
⭐️⭐️⭐️⭐️⭐️ 5 STAR SERVICE. Excellent service!
Gisselle B