I returned the truck and almost a week later started receiving texts messages saying I still had the truck and that further action would be taken if I didn't return the already returned truck. I then called the store but the phone number doesn't work. I called the main uhaul number to get it squared away but the actual location is horrible and I would not go back.
SAIDAH J
Your MailBox Direct LA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90043
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Customer Reviews
- 3.5 Average Customer Rating
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Aside from looking like a dump and the employees having poor communication skills, they didn't check my truck in for an extra day and a half and blew me off when I tried calling.
MARK EThe vehicle needs servicing, one of the side doors didn’t open and it was very inconvenient nothing being able to utilize the side entry.
CLIFFORD TThe customer service rep by the name of Isaiah was very helpful. He came through on a Sunday thank you very much. Six star service two thumbs up.
MARCIAL MBe more professional and knowledgeable
JUNIQUE B