When do I get my deposit back?
JENNIFER W
Broadway Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I put in a $100 deposit and never got that back. Very unorganized when walking in and almost didn’t not leave with the U-Haul as they said I didn’t have it reserved. I was there for an hour or more
AARON HUnit had some type of oil all over the floor. Husband had a very hard time standing on floor.
SHERRY NI had booked my rental on -Line and showed it to the manager. He had no record of it or so he says . He gave me a rental that he said would come in about 20 minutes. But just so happened to come in early or it would have been a disaster. Also we only had from 11:30 to 3;00 hot move , thank God for his help and our organization skills , my brother and I. The language the owner used was bad. Unprofessional. I guess he thought everyone in that area was okay with that language.
ANTHONY CTerrible customer service and not to mention the truck we had to pick up was across a busy city street etc…
GREGORY L