None of the equipment was clean, truck was dusty and dirty, had half a tank of gas, from what I’ve seen on reviews this is par for the course for Uhaul in Louisville.
CODY S
Broadway Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40202
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Customer Reviews
- 3.5 Average Customer Rating
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Do a proper inspection. Had major transmission issues and belt issues
Christopher CThe system would not let me into the storage unit. Personnel was unprofessional. Once I called customer service they could not reach the people responsible for this site and they could not help me.
BRIANNA PAs a first-time U-Haul user, I opted for in-office check-in instead of online check-in. I collected the keys, dollies, and blankets. Upon returning at 7 AM, I saw a note in the office stating that they would be back in 30 minutes. However, no one arrived by 8 AM. I then used online checkout, which required photos of the odometer, fuel gauge, truck cleanliness, and parking location. I completed the return process by 8:30 AM. Unfortunately, I was charged for the waiting time. I believe I should have been informed about this process during pickup, considering they knew the drop-off time.
BASHAR IEquipment was good but gas in truck was on E and no wiper fluid.
Adam T