Unbelieveable INCOMPETENCE!!! The trailer wasn't even hooked up, and when my husband did it, the lights didn't work, items we reserved (packing blankets & furniture dolly) were nowhere to be found. Personnel there were clueless, didn't care, so WHY DID YOU WASTE OUR TIME WHEN THE ACTUAL U-HAUL FACILITY WAS A MILE DOWN THE ROAD?!!!? After driving to the U-haul down the road where staff had half a clue, I was then told I was supposed to take photos of the truck. This is something that should have been done with a walk-around with the one handing us the keys. Every time I tried to click the link and do the photos later, the link wouldn't work or was expired.
Denise S
Louisville Liquor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was a very convenient location.
MARTY TMe mintieron y después me cobraron
Yadian STruck was buried when I got there and the keys were not on truck for mobile check in. AI had to move a truck out of my way to get to mine through a very narrow fence.
Curtis BPICK UP LOCATION NEEDS A BIGGER SIGN. WE WERE GIVEN THE ADDRESS ONLY FOR THE PICK UP LOCATION, HAD NO IDEA IT WAS A LIQUOR STORE. DROVE PAST IT 3 TIMES BEFORE WE NOTICED THE SMALL SIGN HANGING ON THE ELECTRIC POLE OFF TO THE SIDE.
bob c