It's more of a homeless encampment than a business. The guy working there was rude as hell. He acted like he was doing me a favor taking my money. Barely stopping his conversation about his side business to help me get a truck. I'll buy a truck before I rent here again.
JAMES R
Broadway Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Original reservation not honored. I was supposed to get a $50 credit to cover the reservation transfer to another location. Have not seen the credit.
JEFFERY MThe owner was 50 minutes late to my reservation at 2pm. There was no one else working there and no one to answer the phone. I had to call the city-wide UHaul dispatch just to get any kind of explanation or confirmation that he would show up at all. When he finally arrived, he did not have the vehicle that I had reserved and I had to drive something different instead. He also severely overestimated the cost of the trip and I now have to wait several days before the actual charge (over $100 less than the estimate) goes through. I will never go to this location again.
Meilin WMake sure staff is in the building on time so we can give our keys to the truck back and give us our deposits back on time..
ANDRE'A RThis was not my first location. My guaranteed reservation at the Preston Hwy U-Haul did not have what I reserved. So I was sent across town to Broadway to get a truck I was supposed to have at Preston.
JOSEPH D