Great service
Joe B
Broadway Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The owner/person that was to take care of me was horrible and not customer service friendly, rude and didn't have any paperwork for me explain the van or anything. I had no idea on where the receipt was or what the charges would be.
HELENA FThe man who works at this location is so rude. He was inconsiderate of the customers time. He was on the phone with people running his mouth, had people waiting a long time outside while he took his precious time coming back from lunch. After I told him to come on and stop playing with people’s time, I guess it made him mad. So he resulted to yelling at me, he threatened me basically saying he would do something to me. Because “he’s big in the city” whatever that meant. Completely unacceptable. No employee or owner of a business should ever talk to or treat a customer the way he does. I wouldn’t recommend going here if his janky tail still working there. But the truck was great!
Sydnii RWhen do I get my deposit back?
JENNIFER WI put in a $100 deposit and never got that back. Very unorganized when walking in and almost didn’t not leave with the U-Haul as they said I didn’t have it reserved. I was there for an hour or more
AARON H