Your sales person referred to the location as a new location where in fact, it’s literally just a remote pick up/drop off as a part of a gas station. I think when you sell this location to customers, you need to be very clear what it is. Also, when they asked me to change my reservation from my original location, they didn’t mention that it was probably a good 10 miles from my original location. Your instructions mention that the driver should adjust the side mirrors. The mirrors were completely totally locked and no way to adjust them.
ETHAN D
Food Mart
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One-Way and In-Town® Rentals in Loveland, CO 80538
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Doing a rental on uhaul.com is a joke there was so much stuff that I had to do that nobody told me I had to do and I was late to get my rental
John B