Moving Truck Rental in Lubbock, TX at Jerrys Automotive
(U-Haul Neighborhood Dealer)

438 reviews

11601 University Ave   Lubbock, TX 79423
(University and 114th St)

(806) 748-0188

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/11/2021 - 5/12/2021: Closed

Services at this Location:

Contact Us

(806) 748-0188

11601 University Ave
Lubbock, TX 79423
(University and 114th St)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/11/2021 - 5/12/2021: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Lubbock, TX 79423

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

438 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Jerry made everything easy. He hooked up the trailer so fast, and tested the lights, gave me a contract, and wrote his personal phone number in case I had any trouble or needed to extend the rental.

Fred S. 
Rating:
5.0

Very good service. And convenient

MARCUS V. 
Rating:
2.0

Location was really very poor and run down. The computer was very old and slow the office area was in disrepair,junkie and cluttered. I would not use this Location again.

wayne A. 
Rating:
1.0

Man helping there went over the top to help us. Was very friendly too. The location could use some clean up. Otherwise, everything was great.

Bridget M. 
Rating:
5.0

Top notch establishment!

STEPHEN S. 
Rating:
1.0

EVERYTHING!! JERRY WAS THE NICEST GUY EVER!!! SHOULD HE LEGALLY BE ALLOWED TO RENT UHAULS...NO!! I DARE YOU TO GO SEE, AND ALSO READ THE NIGHTMARE EXPERIENCE I HAD DEALING WITH THIS INCOMPETENT BUSINESS. UHAUL YOU HAVE GONE DOWN THE TUBES!!

Jennifer F. 
Rating:
2.0

Customer service was fine but the office was nasty!!! The truck was literally filled with dog hair!!! It looked like a pet lived in the truck!!!

Lisa R. 
Rating:
2.0

person working there was not wearing a mask.

PRUDENCE V. 
Rating:
5.0

Jerry was very friendly and helpful.

nicky P. 
Rating:
5.0

The individual who helped me with dropping of my U-HAUL was very helpful and knowledgeable.

Olando C. 
Rating:
3.0

person/staff was nice and friendly, facility was not clean/sanitary; equipment had a large piece of material missing from the steering wheel

Karlen M. 
Rating:
3.0

The blower on the truck was going out. Drove over half the trip with no a/c.

Roger B. 
Rating:
4.0

The battery light had come on but it got me to Midland

Byron H. 
Rating:
5.0

Nothing! Customer service gentleman was very helpful in giving us all the information needed on truck and delivery and was very pleasant as well.

gloria O. 
Rating:
5.0

The person was helpful when unloading the equipment.

Christopher C. 
Rating:
5.0

Mr Jerry is very kind and helpful amd made renting a bery easy process. We will recommend this location to everyone!

Greggory B. 
Rating:
5.0

Very helpful with reservation and hooking up equipment .

lee R. 
Rating:
5.0

The experience was very good. I don't know how it could have been better.

william B. 
Rating:
5.0

Jerry was great. He was friendly and courteous.

shawn K. 
Rating:
5.0

Attendant was prompt and helpful at pickup. Just what I needed.

Harry H. 
Rating:
4.0

Jerry is fantastic! Very workable, kind and helpful. We have used his service several times before and will continue to use him in the future. Will definitely recommend him and his U-Haul service to others. Thank you Jerry!

sonia W. 
Rating:
1.0

Location was filthy and cluttered. Employee entered contract information FOUR times before getting it correct. Each entry resulted in charges to my credit card with pending charges to my card in excess of $4000 for a $1500 purchase. One of the entries was even for a previous customer! Would not go there again!

peggy G. 
Rating:
5.0

Great customer service and very prompt. Made renting the U-Haul easy & pleasant! Would defiantly use Jerry's Automotive again.

Julie M. 
Rating:
5.0

The gentleman at this site is always friendly and accommodating even on short notice rental requests. He is always quick to respond if you leave a message as well. We will continue to use this site and recommend them to others.

tyler G. 
Rating:
2.0

UHAUL truck and trailer were horrible. trailer broke immediately; trailer lights quilt working mid-trip and I got pulled over by state patrol; moving truck broke down 500 miles into trip and waited 2 hours for road-side assistance; limped into destination; then the truck puked oil all over my driveway and had to call road side assistance again. HORRIFIC experience, UHAUL should be ashamed.

Christopher H. 
No reviews have been submitted for this location.

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