I have rented here at least 6 times. The sign-in procedure can be fast or slow, depending on who is behind the counter and how many customers are at the gas pumps. Returning a vehicle is easy.
HAROLD M
Margate Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutherville, MD 21093
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This was the easiest U-Haul I have ever rented. And everyone was very pleasant and helpful.
DALE BClerk was rude condescending, and disrespectful. He also attempted to treat me like his employee. Aside from that, he overcharged me for mileage. No way I would recommend this place to anyone. Todd
TODD Bawful customer service from both men picking up and dropping off. extremely rude and pushy
BRIELLE SThe truck was pretty beaten up, fine enough for a local job but the driver’s side door needed to be slammed even to close/seal. The process of getting and returning the truck was incredibly slow, as well. My biggest complaint, however, was that the cab of the truck smelled of marijuana smoke and there was residual cigar pieces and flakes of marijuana leaf throughout the center console and cup holder area of the truck, and whatever asshole smoked weed in the truck before I got it had ashed the blunt he had rolled in the truck into the cup holder while smoking it. It was disgusting, and simply imagine the potential issues if I happened have gotten pulled over. (Despite the change in law that odor of MJ is not probable cause to search a become, it still was problematic and disgusting.) I had my daughter in the truck with me, so that sucked. The truck was good enough, and there’s no accounting for other people being assholes, but it was frustrating.
WILLIAM W