I turned the truck in 20 hours before it was due and they charged me for an extra day. When I called to get it corrected, they said they reviewed their cameras and said the truck was not there. I told them I had time stamped pictures of the truck being turned in 20 hours before it was due and then they told me a trailer was late. I never had a trailer and referred them to my contract and finally they refunded my bogus charge. I also asked them to credit me for the mileage I didn't use and they told me that was not U-hauls policy.
Mark S
Barnetts Body Shop Of Madison
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, MS 39110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Lady was great. Super nice. I'd rent again from this location
RONALD BI was happy with the uhaul experience. will do again
Ricky PN/A
Catherine CThey were closed. However they charged me for an extra day , I returned it on Sunday. Had a gas charge but I had 3/8 tank as requested.
TERRY W