Truck had tire pressure warning light and check engine lights on when we started it. No one to assist on a Sunday so I called main UHaul number who apparently doesn’t know about trucks and couldn’t tell me whether it was safe to drive. They advised that we called roadside assistance (in UHaul lot before leaving) or try to fill the tire ourselves. We opted for the latter and the light never went off after bringing rear right tire up to same pressure as others. What a ridiculous situation to be put in. There were about 5 other trucks of the same size there and another 10 of other sizes… they couldn’t give us one without maintenance problems!? On top of that they did not provide the shipping pads/blankets that I ordered so I had to make a trip to get some elsewhere, at my mileage expense of course. I had confirmed everything on Friday including blankets so there is no excuse. I’ll never use UHaul again when there are simpler more reliable choices everywhere.
Paul G
Pack Ship N More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, NJ 07940
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything when well. Happy with the service and location
NICOLAS SThe store was closed, so the drop of was done entirely on the app. The truck parking lot was behind the strip mall which was a bit of a distance from the key drop off.
Karen LExcellent customer service. Van was ready and waiting when I arrived. Staff went the extra mile and even helped me unload the van when I was done.
JEFFREY KBest staff and cleanest trucks. Plan ahead for parking/truck pick up - give yourself an extra 10 minutes. The team here is so professional, fun, and kind.
PAUL T