We were charged for 2 extra miles when we returned the van. I got the van at 5081 and returned it at 5088 but was charged for 5890. it felt a bit scummy to do that, it's not the amount but if a company skims off customers like that it adds up. Not cool, plus I had to go collect the van from behind the staples a bit a away from the store location and then when I returned it I had to bring it to the store for them to inspect and then drive it to the back of the staples and park it there, then come back to the store to return the key that was a bit odd. Usually you return it and hand over the key and inspection etc and they park it.
ANNELISE R
Pack Ship N More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, NJ 07940
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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PAUL GGreat job!
PETER GWhen I wrote on top. I had a very bad experience dropping off my truck. I had to go to four different spots. It took me over two hours to find somebody to take my truck if it wasn’t for the person out to call me for some support after I reached out to your Hope desk so if there’s any way, give me some kind of credit, I would really appreciate it on my credit card. I could be reached at 917-559-1843 Anthony Giardina.
ANTHONY GI called the location to reserve the truck for 24 hours and when I arrived to get the truck it was only for 18 hours since they had another rental.. poor planning. The truck tires were low and the rental office wanted me to go and fill it with air. I had to wait while they went to add air. The truck still had warning low tire pressure message during my rental. I had to stop during my rental to add air. I told the rental office and they didn't seem to care about it. I give Pack Ship N More an F.
DAMIEN D