It was a ski shop. There was a U-Haul place up the road, I dont think I should have been sent to this place
KEVIN B
GS Ski Tunes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, WI 53719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Pickup location was moved. Shop was closed. Check out on app did not work. It took 3 phone calls to U-Haul to get checked in, as needed key code to ooen lock box. And it was -5F outside and I had to take a bunch of photos of the truck freezing my hands off out in the cold. Miserable experience and truck was old and very uncomfortable.
Catherine WMore of the pre-approval should have been part of the pre-registration. I was confused by having to provide references while at the pick up site since I’d already done the pre-check in thing. Having those in the pre-check-in would be better. Other than that, the process made sense and was smooth. My main issues wasn’t related to U-Haul. Apple decided I needed to change my password before letting me download anything, and I didn’t already have the app. I was happy that I didn't need the app to complete the reservation / getting the vehicle.
Christopher KThe online check-in and checkout did not work well for me. I prefer a live person or at least easier access to phone support to provide help and answer questions.
Terri JIt was easy.The guy was just kind of far away from where I wanted to be.
kath d