GPS was sending me to wrong area. I had the trailer for 2 days & was charged for 3 ! I find it unfair to be charged for a day of non usage. I would like a refund for the extra day. The reason for average on the drop off location....there are 2 driveways. One is fine, the other had a HUGE pothole ! If I had entered ...I would have damaged my vehicle ! Luckily, I was able to reroute & enter other driveway.
Cindy R
ShedMart USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maiden, NC 28650
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- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe location and personnel were excellent and friendly. The trailer itself had something running or binding up the entire time I drove with it. Didn’t really notice until I got it up to 55 mph, felt like an electric brake was pulsing. I disconnected the lights but it was still pulsing as if something was binding up. Was slightly better with a load on the trailer. I’ve rented these trailers before and never had that problem, someone should check the hubs and / or brakes. Again, personal and location were fantastic, trailer has something wonky going on.
Joe FSmooth transaction for the rental. Very nice rental agent ,and clean vehicle to use. Will definitely recommend anyone who needs moving equipment to give them a try
Richard SThey stopped at this location was extremely nice and very helpful with the return
PATRICIA SHickory store lie to me 2weeks in a row that I could pick a truck from there. They changed it both weeks I had to go 2 other places to pick up a truck.
Michael L