The employee Kernado was awesome and deserves a recognition for his great service and attitude!NATHANIEL C.
Moving Truck Rental in Malden, MA at U-Haul Moving & Storage of Malden Center
Malden, MA 02148
(Eastern Avenue and Phillips Court)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Malden, MA 02148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged a fuel fee of $30 even though I re-filled the tank prior to drop-off. Wasn't worth the hassle to call and correct it. Check-in process was smooth.Christopher L.
It was good, thanks.Zhihan Z.
Poor servicezobeida D.
Summer is here, fix ACSAMIM B.
People at the store were awesomeANGELA A.
Great servicesRYAN E.
I reserved a truck at a location in Watertown MA, close to where I needed it. The day before my reservation I checked the app to make sure everything was okay and discovered that my reservation had been bumped to Malden MA without my knowledge, adding several miles of driving and a good deal more time commitment to my day. I tried to get it transferred to a closer location but there were no vacancies to rent a truck on the day I needed it, and I didn't have the time to find different arrangements since it was so last minute. All of the employees that helped me through the process were perfectly pleasant and made the experience as bearable as possible under the circumstances, none of the changes were their fault but they had the unenviable task of cleaning up the extremely disappointing change that UHaul made to my move that made the process so much more difficult, without alerting me to it.JOSEPH D.
Excellent service! Will be coming back for my moving needs !BORIS S.
All I can say is I always use 420 Eastern ave malden ma location, just great customer service above & beyond.. Andrew & Amena are just great to work with. they are the type of employee's I'd look to hire.DAVID W.
Staff was not ready in the slightest for the morning pick ups. Needs workcarl F.
Everything was amazing but the staff was the most incredible point of the whole experience.!!! Best people ever.!! Thank you.!!LEONARDO M.
There wasn't parking available and I wish I was told before arriving. It was disappointing to find alternative parking in the last minute.Huy N.
The staff at U Haul are very kind and helpful. The equipment and trucks are also in good condition. Most importantly, they provide service from carrying furnitures to storage.JIANGWEI M.
We can't say enough about how kind and thoroughly professional the staff at this UHaul Malden Ctr location is. They truly extend themselves to be helpful, which is especially appreciated because moving one's belongings (or in this case, that of our grown children) is by its nature a stressful experience. These staff members have consistently been helpful, knowledgeable, and totally reliable. We are grateful!CARRIE K.
satisfied for the serviceDENIS P.
Only one person working. First truck we got wouldn't turn over. When I asked how to get out I was given the wrong direction and had to back up and figure my way out.MOHAMMED K.
Uhaul does excellent job all ways ðŸ‘CESAR B.
Worst experience ever. I arrived to pick up a 10ft box truck under my sister's reservation. The female staff member said she needs to change the reservation under my name. I said lets just cancel the whole reservation and put it under my name only. This took 15 minutes to do and I got my keys and started walking to my box truck. The 10ft box truck had no AC and it was 90 degrees out. I had to go back in and tell her that the A/C doesnt work at all. She changes the truck out and says all set. I walk out and start the truck and she runs out saying that my whole order was somehow canceled. Another 15 minutes go by and we had to change the whole order again. I asked her if my sisters reservation was closed and canceled? She said yes and I left. I call my sister and she checked the Uhaul app and it shows that she was renting THREE 10ft Box trucks. How do you mess up this bad? I called the location and told her that my sisters account is showing THREE UHAUL trucks is being rented. She said it will fix itself once I drop the truck off. I called customer service and advised them what I mentioned above. The phone rep told me to hold on and SHE called the store directly. The phone rep walked this employee (same female malden location) through how to fix HER mistake that she made. Worst experience ever and will NEVER rent from this location again.DAVID Y.
The girl who checked me in was not a great representation. Very little customer service energy and charged me for a dolly I didn't use after I said to take it off my reservation. The gentleman I dropped off with however was wonderful and prompt and made up for the initial poor customer service experience 10 foldEMILY S.
I read a comment about Nicole Taylor the general manager, how she doesn't treat customers with great customer service and I have to agree with that. Nicole treats every person that walks through that door like family. I've seen her time and time again come in on her day off. Greet guest by their first and last name and not only that build a bond with each person. Her team is an award winning team. I wouldn't ask for a better group of people. When I'm there I feel like I'm at my home away from home.Wayne O.
The manager of the store is not behave as manager her name is Nicole Taylor I've been renting U-Haul truck over 10 years period times. She show care less to the customer maybe because covid-19. She also over charged my credit card which cost the Bank overdraft fee twice at my account.arn C.
The customer service was outstandingMANUEL C.
Absolutely a phenomenal job by NicoleYAHYA B.