Great experience and great truck ran well. I would refer Raffi.. Thank you
Dell P
Raffis Bicycles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkFirst off when I make reservations I like to do everything upfront to avoid wasting time. When I arrived he asked for my ID and I handed it over to him. He added a 40 safe move that I did not request and he did not ask if I wanted it. Then he kept mentioning 3 times that gas would be charged if it’s below the level. (I always put it back to how I rented it.) also, I went over a couple of hours in time and he wanted to charge for a full day even through it was during business hours. I never get charged an additional day at other uhauls. I’ve rented plenty this year. Also you have to park truck in the back it’s very narrow and limited in space. I was not satisfied with the service.
ENRIQUE VKeep up the good work! Go Raffis!
PAUL SI made the mistake of going to Home Depot first looking for a cargo van to move a washer/dryer. Don’t make the same mistake as me. The guys are Raffi’s were wonderful and they beat the Home Depot price for a 3 hr rental by $50+. Harry was super helpful and sweet. Please support this small local business!
Megan WPick up was great. Owner was friendly and professional. However the return was horrible. I called as I was arriving to see if they preferred me to go to their back gated lot as a courtesy and for their convenience instead of front lot which is a shared public lot. This was 15 min. prior to closing which is what I expressed was my eta during pick up . The young man who answered the phone told me they didn’t have room and that I’d have to drop off at another location. I had an appt.an hour later and didn’t want to delay so I complied without question but asked if the other location would be expecting me or if they can confirm as I knew they were also closing soon. The young man confirmed this but when I got to the other /further location they had no record or communication from initial location. I called initial location and young man tried sending me to get another/further location. I refused and told him that I would be returning it as previously discussed with Raffi and follow the after hours drop off procedure. I arrived and two employees who were not the owner, were outside helping other customers. As they saw me pull up with the trailer and as I began to unload the trailer, they proceeded to lock the doors without even acknowledging me. Poorest work ethic and customer service ever. They could really benefit from more training or perhaps another line of work where they aren’t serving the public.
Bardo B