The truck was ready and the pickup process was moderately easy, the major issue was there was zero equipment that I reserved. No dolly, no appliance dolly, no blankets. I had to drive almost an hour to pick up the equipment that should have been there in the first place. Furthermore, that added to the amount of fuel I used and had to refill.
Michael R
Noble Pre Owned Auto Sale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff there was super friendly and helpful. It really made up for the horrible experience with using the app
Alan REngine light was reset at pick-up and i was told it was an "O2 sensor" fault, and they had reset this issue recently. The light came back on 40 miles into the trip. I went through over 1.5 tanks of gas(30+gallons?) In 350 miles. I understand its a truck, but we had less than 400 pounds of furniture. This should have been a max of 1 tank. I calculated the fuel at 6mpg. I would expect that from a fully loaded 26ft truck. Not this one. That issue should have been fixed the first time they saw this light.
Joseph BPark truck in bottom lot so customers can see from road.
MARK SYou guys need a cell phone holder on dash. Most people use there phone app to get to location.
MARK C