Very nice guy at counter..
SHERRY A
Cupps Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was all good
DEWAYNE HI had reserved a cargo van over a month ago. When I arrived, I could not obtain the cargo van. I had to get a 20-foot truck. My reservation was for 6:30 a.m., so I could not get service from the business. On the other hand, when I spoke with the representative, she was invaluable, accommodating, patient, and professional. I did not appreciate that I had to get a truck and pay extra expenses for gas. Also, I had a deadline to pick up my son from the University by a certain time, and I could not be late. What you reserved should be available, especially when I did so over a month ago. Also, the truck did not have a charging port besides a 12-volt, which is not primarily used in today's age. Which could have been disastrous for me, because I needed my phone service for navigation. I had to drive 2 hours to get to my son. Once I got there, I was able to charge my phone. The charging port needs to be updated. The windshield wipers was not operating properly.
LaTrenda CIt was fine. The staff could be a little more helpful.
Chad BIf they pay for a dolly; include the dolly.
Kelly R